PRIVACY POLICY & GDPR
THE GENERAL DATA PROTECTION REGULATION (GDPR)
The General Data Protection Regulation (GDPR) entered into force on 25 May 2018. This privacy policy has been updated to reflect your new and improved rights and to modify the way we process your personal data.
You should read this privacy policy in full so that you understand properly the basis on which we collect your personal data, how we use them, where we store them and the parties to whom we disclose them. Other privacy policies may also apply when we process your personal data in another context. For example, our cookie policy applies when you use our website.
Protection of privacy
We are committed to protecting your personal data and your right to privacy. We will always keep your personal data in a safe place and comply with current data protection laws.
Your rights
In terms of personal data, the law gives you a number of rights. You can obtain further information and advice about your rights from the data protection authority in your country.
1/Right to information
You have the right to receive clear, transparent and understandable information about our use of your data and about your rights. This is why we are bringing the information in this Policy to your attention.
2/Right of access
You have the right of access to your personal data (if we use them) and to a certain amount of other information (of the same type as that provided in this Policy).
This is to ensure that you are informed that we are using your personal data and can verify that we are doing so in compliance with data protection law.
3/Right of rectification
You are entitled to ask for your personal data be corrected if they turn out to be inaccurate or incomplete.
4/Right of deletion
Also known as the ‘right to be forgotten’, this right allows you to request the deletion or erasure of your personal data when there is no longer any compelling reason for us to continue to use them. This right of deletion is not general; there are exceptions to it.
5/Right to restriction of use
You have certain rights allowing you to block or suspend any further use of your personal data. When the use of your data has been restricted, we may continue to store them, but may no longer use them. We keep a list of people who have asked for the use of their personal data be blocked, to ensure that this restriction is complied with in the future.
6/Right to data portability
You have the right to obtain your personal data and have them reused on your own behalf in the context of various services. For example, if you decide to use a new service provider, this right makes it easy for you to have your data moved, copied or transferred between our IT systems and those of the new service provider without affecting their usability.
7/Right to object to data processing
You have the right to object to processing for direct marketing purposes (which we only do with your consent) and to any use we make in our own legitimate interest.
8/Right of complaint
You have the right to make a complaint to the data protection authority in your country about the way we manage or process your personal data.
9/Right to withdraw consent
If you have given your consent to our processing your personal data in a particular way, you may revoke this consent at any time (although this withdrawal does not have retroactive effect on any use we have made of your data between when you gave your consent and when you withdrew it). This right of withdrawal extends to the use of your personal data for marketing purposes.
Le Pain d’Antan
Boulangerie Le Pain d´Antan aims to ensure that we treat your personal data as it should and in accordance with data protection legislation.
Personal data collected
We collect the personal data that you provide to us as part of your registration as well as the additional data that you may occasionally be required to communicate to us in order to update those that you had transmitted at the time of your registration. This personal data includes your first and last name (s), your address, place of residence, e-mail address, landline and mobile telephone numbers and all other information necessary to contact you.
We also collect information about the purchases you make in-store such as:
- details of in-store purchases
- details of transactions (for example, date, time and value of the transaction) carried out in the store
We collect this personal data during your purchases.
All the personal information that we have about you has been given to us by you either in store or on our site.
All the personal information we have has been collected with your consent.
By registering on our site or as a customer in our store, you have communicated your personal information to us and thereby authorized us to keep it.
We collect cookies from your mobile device, computer, when you log into our website www.lepaindantan.be
Cookies
When you visit our website, certain data is also stored, based on cookies that are placed.
What are cookies? — Cookies are small text files that are stored on the computer or other device when you visit a website or use an application. The cookie file allows you to recognise your browser during the visit to the online service or during subsequent visits. Cookies can be placed by the server of the website or application that you visit, but also by third-party servers that collaborate with this website or application. You can refuse or manage the installation of cookies through your browser settings. You can also delete already installed cookies from your computer or mobile device at any time. Which cookies does our website use? — Our website uses functional cookies (mainly temporary cookies) to enable and / or facilitate the use of our website. You can disable these cookies through your browser, but this can negatively affect the functioning of our website. As soon as you close and leave your browser or application, these cookies are deleted.
Third-party cookies are cookies that are managed and placed by a third party (eg YouTube, Twitter, Facebook, Vimeo, ...). Third-party cookies therefore ensure that certain data is sent to third parties through your visit or use of our website. For this we refer to the statements that these parties make about this on their own websites: Facebook, Twitter, Google / Youtube, Vimeo, ... Please note that these statements may change regularly.
Cookies from the American company Google are also placed on our website as part of the Google Analytics service. Google Analytics uses “cookies” (text files placed on your computer) to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how you use the website, to prepare reports on website activity for website operators and to offer other services with regard to website activity and internet use.
Google may provide this information to third parties if Google is legally required to do so, or insofar as these third parties process the information on Google’s behalf. Google will not combine your IP address with other data that Google has. You can refuse the use of cookies by choosing the appropriate settings in your browser. However, we would like to point out that in that case you may not be able to use all the possibilities of this website.
By using this website you consent to the processing of data by Google in the manner and for the purposes described above.
Use of Personal data
Your personal data is used for internal management purposes. By "internal management" is meant customer administration, management of purchases, invoicing, services, monitoring of solvency, as well as marketing and personalized advertising.
Retention of your personal data
We will retain your personal data for as long as you continue to interact with us (for example, if you read or click on an email that we provide to you).
send, make a purchase from us If you let us know, as you can do at any time, that you no longer wish to be in our customer database, we will erase your personal data from our records.
Share of your personal data
We ensure that a limited number of authorized persons have access to this personal information and we will not use it for any purpose other than to develop the privileged relationship that we have forged with the valued customer that you are.
Disclosure of your personal data
- when we are required by legal obligations to disclose or share your personal information, or in a manner that protects the rights, property or safety of our business, our customers or others. This includes, in some cases, exchanging information with other companies and organizations for the purposes of fraud protection; and
- to potential buyers or future operators of all or part of our respective activities.
Contact us
If you wish to contact us for any reason (including to assert your rights with regard to the data protection legislation mentioned above), please send us your request to info@lepaindantan.be or by telephone to 010 77 02 62.